We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
General Business
Is your business boring? Maybe it doesn’t have to be. Case in point: Snowplows. There’s not much fun in snowplows, […]
Customer Experience
The COVID-19 pandemic reinforced the importance of customer experience, with savvy consumers becoming more likely to seek out new brands […]
Customer Experience
Driven by cultural shifts that were heightened by the COVID-19 pandemic, more American consumers are switching brands than ever. The […]
Customer Experience
Should company values and personal politics ever mix? After Elon Musk took over Twitter, the irreverent Tesla CEO became increasingly […]
Customer Service
On November 30, 2022, OpenAI released ChatGPT to the public, potentially changing customer service forever. Almost anyone can now log […]
Customer Experience
It’s a new year, so why not start it off right with some powerful customer experience predictions from the world’s […]
Dan Gingiss is a customer experience keynote speaker who helps unlock your team’s potential by fostering a culture of remarkable experiences.