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Customer Experience

Positive Customer Experience Examples Are More Shareable, Study Says

A recent study by business process outsourcing company Sitel Group uncovered a startling statistic about the relationship between customer experience and social media. It found that […]

Customer Experience

Customer Loyalty With Artificial Intelligence: 4 Ways to Revitalize

Guest post by Dhruv Mehta Image Source It seems that every business today is talking about how AI (Artificial Intelligence) […]

Customer Experience

What To Do About Your ‘Leaky Bucket Customer Experience’

Companies are competing against innumerable pieces of content bombarding our prospects and customers every single day, making it very difficult […]

Customer Experience

Books and Games For Staying at Home During Pandemic

  In order to encourage people to #stayathome during the COVID-19 pandemic, I’ve compiled a list of my favorite Books […]

Employee Experience

How To Manage Work From Home Employees

  Now that most companies have settled in to the new reality of having employees work from home, managers are […]

General Business

Second Half of 2020 Over; Is Your Glass Half Full or Half Empty?

Normally when we hit the mid-year point, we’re thinking about how to finish off the year strong and even begin […]

The Experience Maker™

Customer experience content for forward-thinking businesses

Actionable tips, valuable content and exclusive insights on how companies are creating remarkable experiences to stand out from the crowd.