We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
Customer Experience
AI and customer experience are already working hand-in-hand, and there’s plenty more to come. In a world marked by vast […]
Customer Experience
Fraud prevention and data security are of critical importance to both companies and customers, meaning they play a big […]
Customer Experience
There are two popular yet contrasting philosophies when it comes to improving customer experience. Eliminating negatives focuses on identifying and removing […]
Customer Experience
Who is your competition in business? It’s probably not who you think it is. In the old days, your customers […]
Customer Experience
There has been a lot of customer experience news in the past several weeks, and The Experience Maker is here […]
Customer Experience
Customer experience improvements are a never-ending process, at least until the experience is perfect (and no company’s is). So enjoy […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.