We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
Customer Experience
Who is your competition in business? It’s probably not who you think it is. In the old days, your customers […]
Customer Experience
There has been a lot of customer experience news in the past several weeks, and The Experience Maker is here […]
Customer Experience
Customer experience improvements are a never-ending process, at least until the experience is perfect (and no company’s is). So enjoy […]
Marketing & Sales
A significant transformation is underway in how businesses approach the sales experience. This change is more than mere tactics or […]
Customer Experience
The Medallia Experience 2024 conference in Las Vegas brought together thought leaders and innovators from various industries to discuss the […]
Customer Experience
When I first started out in Corporate America, there was no such thing as customer experience. It wasn’t something we […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.