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General Business
In the post-pandemic era, providing a great student experience in higher education has never been so important. Undergraduate college enrollment […]
General Business
Filing taxes is nobody’s idea of a good time. With tax day approaching in the United States, it’s time to […]
General Business
Is your business boring? Maybe it doesn’t have to be. Case in point: Snowplows. There’s not much fun in snowplows, […]
General Business
Ask a bunch of people about emoji meanings and you might get a bunch of different answers. And if those […]
General Business
When a company makes a mistake, things can go one of two ways: customers are upset and leave for the […]
Customer Experience
NPS Detractors, the Net Promoter Score (NPS) survey respondents who rate your business between 0 and 6, are typically referred […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.