Customer Experience
Companies are competing against innumerable pieces of content bombarding our prospects and customers every single day, making it very difficult […]
Customer Experience
In order to encourage people to #stayathome during the COVID-19 pandemic, I’ve compiled a list of my favorite Books […]
General Business
Normally when we hit the mid-year point, we’re thinking about how to finish off the year strong and even begin […]
Customer Experience
It’s hard to believe that only three weeks ago I was giving the third of three keynote speeches in March. […]
General Business
Each weekend, I look forward to some quiet time to work on writing Book Number Two (no, that’s not the […]
Customer Experience
Guest post by Hardik Oza Customer churn is a cost of doing business, and in the world of software as […]