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Customer Experience
A recent study by business process outsourcing company Sitel Group uncovered a startling statistic about the relationship between customer experience and social media. It found that […]
Customer Experience
Guest post by Dhruv Mehta Image Source It seems that every business today is talking about how AI (Artificial Intelligence) […]
Customer Experience
Companies are competing against innumerable pieces of content bombarding our prospects and customers every single day, making it very difficult […]
Customer Experience
In order to encourage people to #stayathome during the COVID-19 pandemic, I’ve compiled a list of my favorite books, board […]
Customer Experience
It’s hard to believe that only three weeks ago I was giving the third of three keynote speeches in March. […]
Customer Experience
A growing number of companies are installing a Chief Experience Officer (CXO) into the C-suite, with responsibility for every facet of the […]
Dan Gingiss is a customer experience keynote speaker who helps unlock your team’s potential by fostering a culture of remarkable experiences.