We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
Customer Experience
The Medallia Experience 2024 conference in Las Vegas brought together thought leaders and innovators from various industries to discuss the […]
Employee Experience
The interview process at many companies can be mundane and ineffective, but there is one type of interview question that […]
Employee Experience
I’m sure you’ve already heard…but there is a wonderful game called pickleball that is taking over the United States. What […]
Customer Experience
The new CEO of Starbucks prepared for the job by joining his front-line employees. In the process, he’s putting on […]
General Business
I reviewed hundreds if not thousands of resumes during my 20-year corporate career, and during that time I discovered a […]
Customer Experience
A growing number of companies are installing a chief experience officer (CXO) into the C-suite, with responsibility for every facet […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.