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Insights to Take Your Customer Experience toThe Next Level

We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!

Employee Experience

Employee Experience

5 Ways to Improve Employee Experience

Guest Post by Salma El-Shurafa Many companies are thinking about improving employee experience and what facets make a great employee experience. The answers to these questions are constantly changing.  There…

Dan Gingiss

5 min read

Employee Experience

This One Simple Company Policy Will Improve Employee Experience And Drive Innovation

Want a simple way to improve employee experience and motivate people to innovate? Then borrow a page from The Danbury Mint. My very first job out of college was working…

Dan Gingiss

5 min read

Customer Experience

How To Respond To Customers And Employees During A Crisis

The COVID-19 pandemic affected virtually every business in the world. Crisis plans and business continuity plans were ripped up by the end of the first month as companies struggled with…

Dan Gingiss

24 min read

General Business

How To Work From Home… From Starbucks

With so much confusion about retailers closing, then reopening, then re-closing, it’s difficult for the industry to stay top-of-mind with customers. Indeed, companies across industries are challenged with how to…

Dan Gingiss

5 min read

Employee Experience

Could Working From Home Become Permanent?

Social media platform Twitter made headlines recently when it announced that some employees will be allowed to work from home permanently, which begs the question: Could your company be next?…

Dan Gingiss

5 min read

Employee Experience

How To Manage Work From Home Employees

  Now that most companies have settled in to the new reality of having employees work from home, managers are being forced into the unfamiliar position of managing a team…

Dan Gingiss

5 min read

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BringThe Experience Maker™

To Your Next Event

Event planners love working with Dan because he’s easy to partner with and guaranteed to wow your audience. Audiences love him because his strategies are simple, actionable, and fun. Book Dan and give your attendees a keynote they’ll talk about long after the event.

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