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Events
During good times, relevance has been a hallmark of quality marketing and customer experience. In the crazy year that has […]
Interviews
There’s a lot going on in the world, but as my grandmother used to say this, this too will pass. […]
Customer Service
For the first time in its now four-year history, Social Media Marketing World introduced an entire track at its popular […]
Marketing & Sales
Keenan started by asking the audience of several hundred whether they subscribed to the long-held belief that people buy from people they like. While a large majority of hands went up, Keenan says that value is much more important than liking a salesperson. While both are ideal, if you can only have one, choose value.
Customer Service
Although it is, at its essence, a marketing conference, the annual Social Media Marketing World gathering in San Diego is […]
Dan Gingiss is a customer experience keynote speaker who helps unlock your team’s potential by fostering a culture of remarkable experiences.