Guest post by Aurora Coleman It’s not particularly breaking news that the US economy has taken a plunge since the COVID-19 pandemic hit. The whole country went into a recession, companies were forced to close, and many lost their jobs in
How A Stay-At-Home Mom and Virtual Assistant Anticipated The Evolving Needs of Customers In The Time Of COVID. . Guest post By Jamie Drake, Virtual Assistant Here we are nearing the end of 2020 after having spent the better part
Guest post by Jamie Drake I recently went on a 25-day, 3,400-mile epic adventure with my family in our camper. We are seasoned campers, and when the world told us it wasn’t safe for us to leave our house, we
Guest Post by Jay Purohit In the short time since the outbreak of COVID-19, the world has been overwhelmed and left reeling courtesy of its ramifications. Businesses have never been more vulnerable, and in the ensuing aftermath of the epidemic,
Guest post by Daryna Lishchynska With so many tools available, it may be tempting to throw customers to a fully-automated customer service system. But doing so may make them feel alone and unappreciated, so using customer service automation is a
Guest post by Dhruv Mehta Image Source It seems that every business today is talking about how AI (Artificial Intelligence) can impact data-driven customer marketing and brand loyalty. Businesses have been quick to respond to its adoption, with 37% of
