We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
Customer Experience
It’s a new year, so why not start it off right with some powerful customer experience predictions from the world’s […]
Interviews
The names get stuck in the collective consciousness: Uvalde, Buffalo, Parkland, Sandy Hook, Virginia Tech, Colombine, and so many more. […]
Customer Experience
I was recently interviewed by customer service expert Shep Hyken for his TV show, Be Amazing or Go Home! Shep […]
Customer Experience
The COVID-19 pandemic changed everything for businesses, particularly when it comes to customer experience. Companies were forced to deal with […]
Customer Experience
The Savannah Bananas are an independent baseball team in a summer college league—a level or two below in quality of […]
Interviews
I recently sat down with Amber Armstrong — CMO at LivePerson — to discuss how her company is tackling personalization […]
Dan Gingiss is a customer experience keynote speaker who helps unlock your team’s potential by fostering a culture of remarkable experiences.