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Customer Experience
Clienteling is the process of building relationships between sales associates and customers through personalized service. It allows retailers to better […]
Marketing & Sales
For years, companies large and small have offered loyalty programs to reward their customers, providing discounts, birthday gifts, and other […]
Marketing & Sales
When brands make mistakes, they may be best served by following the advice of an American writer known for his […]
Customer Experience
With so many sales emails filling inboxes, it’s becoming harder and harder to stand out and still communicate a sales […]
Marketing & Sales
Ask a bunch of people about emoji meanings and you might get a bunch of different answers – especially if […]
Customer Experience
Why do customers love certain brands but not others? Is brand love random, based on the latest viral video? Or […]
Dan Gingiss is a customer experience keynote speaker who helps unlock your team’s potential by fostering a culture of remarkable experiences.