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Marketing & Sales
For years, companies large and small have offered loyalty programs to reward their customers, providing discounts, birthday gifts, and other […]
Marketing & Sales
When brands make mistakes, they may be best served by following the advice of an American writer known for his […]
Customer Experience
With so many sales emails filling inboxes, it’s becoming harder and harder to stand out and still communicate a sales […]
General Business
Ask a bunch of people about emoji meanings and you might get a bunch of different answers. And if those […]
Customer Experience
Why do customers love certain brands but not others? Is brand love random, based on the latest viral video? Or […]
Customer Experience
Video is everywhere, and many pundits are recommending that companies and individuals use video for sales, marketing, and customer experience. […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.