We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
Marketing & Sales
A significant transformation is underway in how businesses approach the sales experience. This change is more than mere tactics or […]
Customer Experience
How do CX and Marketing work together? Marketers often think that customer experience is someone else’s job, as Marketing’s core […]
Customer Experience
Clienteling is the process of building relationships between sales associates and customers through personalized service. It allows retailers to better […]
Marketing & Sales
For years, companies large and small have offered loyalty programs to reward their customers, providing discounts, birthday gifts, and other […]
Marketing & Sales
When brands make mistakes, they may be best served by following the advice of an American writer known for his […]
Customer Experience
With so many sales emails filling inboxes, it’s becoming harder and harder to stand out and still communicate a sales […]
Dan Gingiss is a customer experience keynote speaker who helps unlock your team’s potential by fostering a culture of remarkable experiences.