Great for:

Your Executive Team

Your Department

All Company Employees

In honor of Dan's new book release, and only for a limited time, we are inviting you to custom design a bulk buy package. These options are great for holiday gifts or incentive rewards for your employees.

Over the years of working as a customer experience coach, I’ve noticed that most businesses have what I call a “leaky bucket”.

They spend all their time, energy, and money on acquiring new customers at the expense of their existing customers that got them to that point. Without those existing customers, there is no business!

So, why not focus those same resources on providing your existing customers with a remarkable experience? I’m telling you when you do this, your customers will become your best marketers and plug that “leaky bucket” of yours by helping you acquire new customers.

In my book, “The Experience Maker”, I will show you exactly how to do this in your own business, so you can stop “leaking” and start WOW-ing your customers, new and old.

I have never seen a business speaker get a standing ovation from our group until Dan spoke to them about Customer Experience. He laid out a ton of principles in a relatable and funny way that got our sales reps thinking more deeply about the experiences that they give their customers.​
- Lindsay Pross

Choose The Right Package For You

For each book sold in one of these packages, Dan will donate to charity: water (featured as a case study in the book for its donor experience) that will help provide fresh water to communities throughout the world that desperately need it.

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Order 2500+ Copies

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Dan Gingiss is an international keynote speaker and customer experience coach with 20 years of professional experience delighting customers.

He has held leadership positions at three Fortune 300 companies – McDonald’s, Discover, and Humana.

Dan is also the author of Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, the host of the Experience This! Show podcast, and a regular contributor to Forbes.

In his personal life, he’s a huge Chicago Cubs fan, a licensed bartender, and a pinball wizard.

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