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Take the CX Challenge

Ready to take your customer experience to the next level and become The Experience Maker™ at your business? We live and breathe CX and want to teach you and your team to do the same! Start by taking our FREE CX Challenge. Each 90-second video gives you one little thing you can do to improve CX at your business. Watch them at your own pace. Grab the team and accept the challenge!

Want more? Contact Dan to discuss CX speaking and coaching opportunities.

What You’ll Get

  • 10 challenges to inspire you to quickly improve customer experience at your company.
  • Simple, practical and inexpensive ideas that can be implemented immediately.
  • Complete the CX Challenge over 10 consecutive workdays or at your own pace.

Are You up to the Challenge?

Day 1

 Becoming a Customer

Day 2

Strengths and Opportunities

Day 3

Reviewing Your Communications

Day 4

Reducing Customer Steps 

Day 5

Looking To Other Industries

Day 6

Eliminating Pain Points

Day 7

Reviewing Call Recordings

Day 8

Listening  and Responding

Day 9

Starting a Book Club

Day 10

Talking With Agents

Share Your Experience