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We hired Dan as our keynote speaker for our company’s International Sales Conference. His address was not only exciting and engaging, it also brought a new perspective to perfecting the customer experience! Dan’s real-life examples and experiences provided our employees with tangible ways to create unforgettable customer interactions while helping to grow their businesses and our own through partnership. Thank you for your unique perspective on such an important topic in our industry!

Dan was an amazing speaker and addition to our conference this year. The time he took to familiarize himself with our attendees was made apparent in the way he connected with the audience. Beyond the scope of speaking, Dan made himself available for the full course of the conference and participated in all aspects of the event. He was an outstanding speaker, but even more, our attendees raved about the connections made with him off stage. He helped us deliver a fantastic experience for our attendees this year and we hope to continue collaborating with him in the future.

Dan’s expertise in the subject matter was evident, as he seamlessly connected his content to the industry. The feedback we received from participants was overwhelmingly positive, highlighting Dan’s ability to engage, educate, and leave a lasting impression. Dan’s professionalism and commitment to delivering a memorable experience truly elevated our conference.

His keynote featured some peak emotional moments that resonated with our audience, while also offering easy-to-implement tactics for them, no matter what size business they owned or worked for… Every experience we had with him deepened our trust and confidence.

I have never seen a business speaker get a standing ovation from our group until Dan spoke to them about Customer Experience. He laid out a ton of principles in a relatable and funny way that got our sales reps thinking more deeply about the experiences that they give their customers.

We have had the great fortune of working with Dan on two events this year. The first, a keynote at our annual awards meeting. He was such a hit that we brought him back to facilitate an interactive Experience Maker [workshop] session with our teams. The feedback for both events was nothing but positive with many rave reviews. The additional content available with his books, podcast, blog, Experience Maker Challenge have enabled us to create a robust initiative for the year that our teams are excited about. Highly recommend whether you’re looking for keynote, workshops, or consulting.

We hired Dan to speak at our inaugural user conference at Forethought. Dan not only delivered, but he exceeded my wildest expectations. Dan’s stories around real-world, shareable customer experiences, meant actionable insights for our customers (and for me personally!). They made me rethink my own experiences, both as a customer and a service provider. Dan is a masterful storyteller, great human, and a treat to get to meet in person! Highly recommend!

Dan really captured the audience’s attention with humor, practical experiences and examples proving that customer experience is the best marketing tool.  Whether it be the company you work for or your personal brand, Dan shared how even the smallest actions can create remarkable customer experiences.  Dan is a true professional… [his] thought-provoking presentation will stay with you and encourage you think about how you can elevate your next customer experience.

Dan gave a fantastic talk at TSIA World: Envision – insightful, challenging, thought provoking and inspirational. His direct and actionable advice provided measurable benefit to our audience and our attendees enjoyed his presentation immensely. He was an excellent addition to our keynote lineup.

Dan brought the perfect mix of energy, thought leadership and fun into our agenda that had our attendees talking well into the next day.

His approach to making memorable experiences for our customers was a great mix of reality, humor and wow as we learned better ways to do ordinary things.  Better still he walked his talk, making a memorable experience for our audience so there was chatter all day about his ideas and talking points.

Dan was our keynote speaker, and he absolutely rocked it! I read his book, “The Experience Maker”, and knew he would be perfect to inspire a group of marketing, PR and media pros… he was and he did. His delivery was charismatic, passionate, fun, relatable and packed with content and purpose. Our audience gave rave reviews!

Witty, charming and engaging – Dan’s presentation gave real world examples that any of our franchisees could begin using immediately. He also engaged with them one-on-one providing an even deeper level of value.

Not only was the content 100% on point for our Franchisees and for us as the Franchisor, Dan also invested the time to break bread with our Franchisees at two group meals, to listen and learn more about our business. I strongly recommend Dan as either a speaker for your business or as a customer experience expert to advise how you can elevate your company.

Dan was fantastic.  He brought a ton of energy to our event and really brought his customer experience message home to our attendees in a tangible and enthusiastic delivery.  Additionally, he was a delight to work with.  He truly takes his own message to heart when working with his clients as well.

Dan Gingiss was a breeze to work with. As an event planner, it matters a lot what happens behind the scenes as much as it does in front of the attendees. When Dan’s addressing the audience he talks WITH them, not at them. That is a huge differentiator. The audience was thrilled. I can’t wait for another opportunity to work with him!

Dan’s presentation at our London conference was insightful, engaging and educational. Our audience enjoyed it so much, we brought him back for a subsequent webinar. Dan is very easy to work with and he left a lasting impression on our audience with his real-life examples and clear takeaways.

One of the brightest minds on the topics of customer experience, social media and digital experience.

Dan was a fantastic webinar presenter! His style was engaging, and he provided easy-to-comprehend principles to inspire meaningful customer experiences. We look forward to future opportunities to collaborate with Dan.

Dan Gingiss has spoken for our conference not once – but twice, and the audience can not get enough! His presentation is full of energy and impactful examples that will get your team thinking creatively about the experience in your organization.

“Dan Gingiss recently presented on remarkable customer experiences at our national conference.  Dan’s presentation literally inspired our teams to create highly attainable, immediately actionable, delightful experiences for our guests.  We received feedback from many attendees that Dan’s session was one of the highlights of our entire conference.”

Dan’s keynote was not only engaging, but extremely relevant no matter what your role is at your company. He left the audience not only EXCITED about customer experience, but also empowered to make CX a priority in their day to day activities. He had so many great examples and his energy and passion for CX are infectious!

The Experience Maker™

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