Contact Dan

How To Book Dan

1. Let’s Talk

Contact Dan and his team to share details about your event and your meeting goals.

2. Reserve Your Date

Lock in your date with a deposit, and get ready to promote your event!

3. Consultation

Dan will schedule a pre-event consultation with your event planner to go over meeting details and logistics.

4. Event Day

Dan comes prepared and will arrive early to perform sound checks, get familiar with the venue, and meet your team! He’ll also be available for the full day if desired.

Activations to Enhance the Keynote

1/2-Day Workshop

A perfect follow-up to Dan’s keynotes, the workshop format allows your audience to roll up their sleeves and get to work.

Fun and engaging, the workshop will get everyone on the same page when it comes to customer experience.

Attendees will learn how to employ Dan’s proprietary methodology for creating remarkable experiences at their own organization, and leave empowered to become The Experience Maker wherever they work.


Online Training

This 6-part course with more than 4 hours of content digs deeper into each aspect of Dan’s proprietary methodology for creating remarkable experiences, and also includes a bonus section on customer feedback. Perfect for building a culture of customer-centricity, the course gets all employees aligned on how they contribute to customer experience – including new hires. Licenses available based on number of users.


CX Coaching and Consulting

This is the catalyst you’ve been looking for to take your company’s customer experience to the next level. Stop constantly selling and start focusing on your existing loyal customers who will stay longer, spend more, and tell their friends! Dan offers personalized coaching designed to help executives and CX leaders address your biggest business challenges. Monthly packages are available.

Book Club

Dan’s award-winning bookThe Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share, is perfect for inspiring your employees to become more customer-centric in their roles. Bulk book purchases are available at a significant discount, and Dan is available to attend and/or lead live book club gatherings.

Bios & Introductions

Long Bio (136 words)

Dan Gingiss is an international keynote speaker and customer experience coach who believes that a remarkable customer experience is your best marketing strategy. His 20-year professional career spanned multiple disciplines including customer experience, marketing, social media and customer service. He held leadership positions at McDonald’s, Discover and Humana.

Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share and Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media. He also co-hosts the award-winning Experience This! podcast.

He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. Dan is also a licensed bartender, a pinball wizard, and he once delivered a pizza to Michael Jordan.

Short Bio (65 words)

Dan Gingiss is an international keynote speaker and coach who believes that a remarkable customer experience is your best sales and marketing strategy. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana.

Dan is the author of two books, The Experience Maker and Winning at Social Customer Care, and is co-hosts the award-winning Experience This! podcast. Learn more about him at www.dangingiss.com

Mini Bio (38 words)

Dan is an international keynote speaker and coach. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana. He is the author of two books and the co-host of an award-winning podcast. Learn more at www.dangingiss.com.

Images

Below you’ll find Dan’s headshots along with other images that you may use to promote your event. Click on the images below for an immediate download.

Logos

Resources

Feel free to use the downloadable PDFs and images below to market your event. If you need additional resources, reach out to Dan at dan@dangingiss.com

Dan Gingiss Speaking Brochure

Dan Gingiss Speaking Brochure (Spanish)

Book Media Kit