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How To Book Dan

1. Let’s Talk

Contact Dan and his team to share details about your event and your meeting goals.

2. Reserve Your Date

Lock in your date with a deposit, and get ready to promote your event!

3. Consultation

Dan will schedule a pre-event consultation with your event planner to go over meeting details and logistics.

4. Event Day

Dan comes prepared and will arrive early to perform sound checks, get familiar with the venue, and meet your team! He’ll also be available for the full day if desired.

Dan’s Bio

Feel free to choose any of the lengths below for your website and/or printed program.
(Downloadable PDF)

Long Bio (158 words)

Dan Gingiss is an international keynote speaker and customer experience expert with a dynamic and engaging speaking style that has captivated hundreds of audiences around the globe.

Believing that a remarkable customer experience is your best competitive advantage, Dan shares insights from his 20-year professional career that included leadership positions at McDonald’s, Discover, and Humana. His speaking engagements are enriched by real-world examples and effective strategies that inspire immediate action.

Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share and Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media. Dan also co-hosted the award-winning Experience This! podcast.

He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. Dan is also a licensed bartender, a pinball wizard, and he once delivered a pizza to Michael Jordan.

Short Bio (58 words)

Dan Gingiss is an international keynote speaker and customer experience expert who believes that a remarkable experience is your best competitive advantage. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana.

Dan is the author of two books, The Experience Maker and Winning at Social Customer Care, and he co-hosted the award-winning Experience This! podcast.

Mini Bio (39 words)

Dan is an international keynote speaker and customer experience expert. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana. He is the author of two books and he co-hosted an award-winning podcast. Learn more at www.dangingiss.com.

Introduction/Walk-On Music

This intro can be read by the person introducing Dan on stage.
(Downloadable PDF)

Intro

Our next speaker spent 20 years as a marketing and customer experience leader at companies like McDonald’s, Discover, and Humana.

He’s been named one of the world’s top 30 customer experience professionals by Global Gurus, and his most recent book ranks #4 on Book Authority’s top customer experience books of all-time.

He is a licensed bartender, a pinball wizard, and a lover of rescue dogs and cats. Oh, and he once delivered a pizza to Michael Jordan.

Please give a big, warm welcome to Dan Gingiss!

Note: “Gingiss” is pronounced with 2 hard G’s – GING-iss

Walk-On Music

Dan is completely flexible on music, but if you’d like some of his favorites, here are some fun choices. Please note: the event is responsible for obtaining appropriate licenses.

  • “Get Ready For This” by 2 Unlimited
  • “The Greatest Show” from The Greatest Showman
  • “You Can Call Me Al” live at Central Park (trumpet solo) by Paul Simon

A/V Setup List

Dan will work with your A/V team to ensure his keynote looks and sounds amazing!
(Downloadable PDF)

  1. Laptop. Dan prefers to present using his own PC laptop which already has all of his audio and video clips pre-loaded. He just needs you to provide the HDMI hook-up. Or, he can provide his slides in PPT format along with all associated audio and video files to be presented on your laptop. An internet connection is NOT required.
  2. Sound. Dan’s presentations contain sound clips. Sound is typically plugged in through the headphone jack of his laptop. A sound check before the speech is strongly recommended.
  3. Microphone. Dan requires the ability to move around the stage, so a wireless microphone is critical. Lavalier, headset, or countryman microphones all work well.
  4. Confidence Monitor. Dan strongly prefers to see his slides while facing forward. Viewing the next slide is optional. A countdown timer is preferred but not required.
  5. Slide Advancer (“Clicker”). Dan can use his own or one provided by your team.
  6. Podium. Dan does not use a podium. It is best if there is no podium on stage, but he can definitely work around one if necessary.

Additional Resources

Feel free to use the downloadable PDFs and images below to market your event.

Need anything else? Just reach out to Dan at dan@dangingiss.com.

FYI: Dan has committed to offsetting carbon emissions for all of his flights to events during the year.

Dan Gingiss Speaking Brochure
(or bureau-friendly version)

Dan Gingiss Folleto de Parlante (Spanish)
(or bureau-friendly version)

Dan’s 1-Page Speaker Sheet
(or bureau-friendly version)

Dan Gingiss Speaking Topics

Dan Gingiss Testimonials

The Experience Maker Book Media Kit

Top 10 Experience Tips For Meeting Professionals