The Experience Maker isn’t just a brand; it’s a way of thinking. We want to make your job as easy as possible, and your event truly extraordinary! As a keynote speaker, Dan creates a remarkable experience for your audience while teaching them to do the same for their customers. All of the resources on this page are for YOU; let us know if we’re missing anything!
Feel free to choose any of the lengths below for your website and/or printed program.
(Downloadable PDF)
Dan Gingiss is an international keynote speaker and customer experience expert with a dynamic and engaging speaking style that has captivated hundreds of audiences around the globe.
Believing that a remarkable customer experience is your best competitive advantage, Dan shares insights from his 20-year professional career that included leadership positions at McDonald’s, Discover, and Humana. His speaking engagements are enriched by real-world examples and effective strategies that inspire immediate action.
Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share and Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media. Dan also co-hosted the award-winning Experience This! podcast.
He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. Dan is also a licensed bartender, a pinball wizard, and he once delivered a pizza to Michael Jordan.
Dan Gingiss is an international keynote speaker and customer experience expert who believes that a remarkable experience is your best competitive advantage. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana.
Dan is the author of two books, The Experience Maker and Winning at Social Customer Care, and he co-hosted the award-winning Experience This! podcast.
Dan is an international keynote speaker and customer experience expert. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana. He is the author of two books and he co-hosted an award-winning podcast. Learn more at www.dangingiss.com.
Please have the person introducing Dan on stage read the intro exactly as written.
(Downloadable PDF)
Our next speaker spent 20 years as a marketing and customer experience leader at companies like McDonald’s, Discover, and Humana.
He’s been named one of the world’s top 30 customer experience professionals by Global Gurus, and his most recent book ranks among Book Authority’s top customer experience books of all-time.
He is a licensed bartender, a pinball wizard, and a lover of rescue pets. He also once delivered a pizza to Michael Jordan.
Please give a big, warm welcome to Dan Gingiss!
Note: “Gingiss” is pronounced with 2 hard G’s – GING-iss
Entrance music is optional, but if you’d like some of Dan’s favorites, here are some fun choices.
Preferred: “You Are The Experience Maker” (No license required; available to download here.)
Additional Options (Client is responsible for licensing):
Below you’ll find Dan’s headshots and other images that you may use to promote your event.
Click on the images below for an immediate download.
Dan will work with your A/V team to ensure his keynote looks and sounds amazing!
(Downloadable PDF)
Feel free to use the downloadable PDFs below to market your event.
Still have questions? Visit out FAQ page.
Need anything else? Just reach out to Dan at dan@dangingiss.com.
Dan is covered by Commercial Liability Insurance that is extended to all clients.
He also offsets carbon emissions from all of his travel to events each year.
In today’s digital world, every experience can come online to social media with the tap of a button, so companies must ensure that every part of the customer journey is executed flawlessly. Are you ready?
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.
