IN GENERAL
We take your privacy seriously (seriously!). This Privacy Policy explains how we collect, use, and protect your information when you interact with any of our stuff—websites, emails, or other digital experiences (collectively referred to as the “Site”).
And yes, this policy is part of our Terms of Use. So if you’re still reading both, gold star for you!
TL;DR – Your info is safe. Because protecting your data is part of creating a great customer experience—and that’s what we’re all about.
When we say “we,” “us,” “our,” “The Experience Maker,” or “Dan Gingiss” (hey, that’s me!), we’re talking about The Experience Maker, LLC, headquartered in Buffalo Grove, IL. When you use the Site, you’re giving us permission to collect and use your information—sometimes personal info like an email address—as described here.
We don’t knowingly collect data from anyone under 18. If you’re a minor with a subscription to Entrepreneur Magazine and a lemonade stand empire, you still need a parent’s permission to use this Site. And if you’re underage, please don’t send us personal info—we’d just have to shred it, responsibly.
When you visit the Site, we automatically collect some info. It’s nothing spooky—just basics like:
We also use cookies (sadly, not the gooey kind). These are small digital crumbs that help track your visit and customize your experience. You can turn off cookies in your browser settings—but doing so might make the site less smooth. More deliciousness can be found in our Cookie Policy.
We also collect any info you voluntarily provide via contact forms, email sign-ups, event registrations, purchases, or just chatting with us. If you make a payment, we’ll collect the info needed to process it—billing address, phone number, and transaction details—but all payment processing is handled securely.
Here’s what we use your info for (with good intent, promise):
We won’t share your personal data with third parties without your permission, except:
We may share aggregate (non-identifiable) data with marketing partners or advertisers—stuff like “X% of visitors love keynote content” but never “Jane Smith from Milwaukee prefers slide 7.”
You agree not to use our Site to collect others’ personal information or send spammy emails. We hate spam, too—and we don’t want our inbox or yours to be full of it.
If you decide to share your info with someone else (a fellow visitor, a random vendor, a link you clicked), we’re not responsible for what they do with it. When in doubt, read their privacy policy first.
You might get an automatic email from us—like a confirmation, reminder, or newsletter. You can always opt out by clicking the link at the bottom of those messages. Having trouble opting out? Just email us and we’ll take care of it.
This policy may evolve from time to time. If it changes and you keep using the Site, we’ll assume you’re okay with the updates. If not, reach out and we’ll chat about it.
Want to review changes each time you visit? We support that kind of curiosity.
Questions? Use our Contact Page or, if you insist, send us some snail mail at:
The Experience Maker, LLC
318 Half Day Road #222
Buffalo Grove, IL 60089
If you’re a California resident, Cal. Civ. Code § 1798.83 gives you the right to know how we handle your personal info. Spoiler: we don’t sell it. But if you want to double-check, use our Contact Page or, once again, you may write to us at:
The Experience Maker, LLC
318 Half Day Road #222
Buffalo Grove, IL 60089
This policy was last updated on April 7, 2025.
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Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.