Dan Gingiss speaks to an audience

Know Your Audience For A Better Customer Experience

Last week I had the pleasure of delivering a keynote speech on customer experience at the CX Summit in Cartagena, Colombia. The setting was the beautiful Hilton Cartagena, and the attention to detail given to everything from the massive stage

Brian Fanzo The Experience Maker Show

Being A Keynote Speaker In A World of Virtual Events: An Interview With Brian Fanzo

There’s a lot going on in the world, but as my grandmother used to say this, this too will pass. And when it does, we’ve got to be ready to go back to business and really start moving things forward.