Thanks for visiting The Experience Maker, LLCâs website. By being here, you’re agreeing to play by the rules outlined below. Theyâre here to protect you, protect us, and make sure this whole experience is a great one.
If any of this makes you uncomfortable, thatâs okayâbut you shouldnât use the website.
If youâre under 18, please don’t attempt to purchase anything on this site without permission from a parent or guardian. We donât knowingly collect or store information from anyone under 18 without appropriate supervision. So if you’re a minorâenjoy the site with an adult present, please!
Our Privacy Policy is part of these Terms. If you’re using this website, you’re agreeing to that too. Itâs worth a read (we kept it friendly, promise).
Like any good experience, these Terms may evolve. If we make changes, they take effect immediately. If you keep using the site after changes go live, youâre saying âIâm good with that.â We also reserve the right to pull the plug on access at any time and for any reason, though we hope it never comes to that.
Youâre granted a limited, non-exclusive, and revocable license to use this site. That license can be taken away if things go sideways (e.g. misuse, violations, bad vibes).
We do. Or our content partners do. Everything on this siteâwords, visuals, downloadable goodiesâis protected by copyright, trademark, and other intellectual property laws. Copying, reusing, or repurposing anything without permission? Not allowed. If youâd like to use something, just ask nicely and use our Contact page.
If you believe weâve accidentally used your protected content, let us know with as much detail as possible so we can look into it.
This site is provided as-is. No guarantees, no warrantiesâimplied or otherwise.
We donât promise that the content is perfect, uninterrupted, or error-free. What we do promise is that weâve put our heart into it.
Weâre not liable for anything that might go wrong from using the siteâwhether thatâs lost data, missed opportunities, or accidentally emailing your boss a GIF you found here.
If you’re in a place where disclaimers arenât enforceable, parts of this section might not apply. But in general: using this site is at your own risk.
Our maximum liability to you for anything related to this website is $100. Thatâs it.
Any testimonials or case studies shared here are meant to inspireânot to guarantee youâll get the same results. Your experience may vary depending on your own effort, market, and countless other factors.
We do our best to keep this site classy, respectful, and helpful. Weâre not responsible for inappropriate content posted by others, but if you see anything questionable, please report it to us using the Contact page.
By using this site, you agree to hold us harmless from any legal claims or expenses that arise from your useâincluding attorneyâs fees.
We follow the laws of the great state of Illinois, and we expect you to follow all relevant laws where you live, too.
Any dispute (unless itâs about our intellectual property) will be settled through confidential binding arbitration in Buffalo Grove, IL, under the rules of the American Arbitration Association.
You agree to bring your claim individuallyânot as part of a group or class action.
Each party pays half the arbitration fees and handles their own lawyer costs.
If a court says one part of these terms is invalid, the rest still stands. Itâs like removing a puzzle piece without tossing the whole thing.
Got a question, concern, or suggestion? Weâd love to hear from you.
Email/Phone: Located on the Contact page.
Snail Mail:
The Experience Maker, LLC
318 Half Day Road #222
Buffalo Grove, IL 60089
These terms (plus the privacy policy and any other pages linked here) are the full agreement between us regarding your use of this site. No secret clauses, no invisible inkâjust whatâs written here.
These terms of use were last updated on April 7, 2025.
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Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.