Shep Hyken

Dan Gingiss

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When it comes to customer experience, you have to ‘be amazing or go home.’ And that’s exactly what Dan Gingiss has accomplished with his new book, Becoming the Experience Maker. This will become your go-to resource for creating amazing experiences for your customers, and then watching as they tell everyone about it. Dan’s professional background, remarkable storytelling, and practical advice makes this your must-read CX book!

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