“Expectations from consumers are increasing every day and businesses are having a hard time keeping up. The good experiences are out there, but unfortunately businesses do not create enough of them to be shared. That can all change with The Experience Maker masterclass!”

Ryan Baker
Social Media & Community Expert

“The Experience Maker Masterclass allowed me to learn about best practices while discussing real CX challenges with my peers. Highly recommended!”

Melissa Zaino
Director of Customer Experience & Customer Care | Bath Fitter

Dan Gingiss was a breeze to work with. As an event planner, it matters a lot what happens behind the scenes as much as it does in front of the attendees. When Dan’s addressing the audience he talks WITH them, not at them. That is a huge differentiator and makes for a more engaging and meaningful conversation at events. The audience was thrilled, interactive and excited to hear from him. Dan is engaging and an expert in his field. I can’t wait for another opportunity to work with him!

Semra Ergun
Senior Manager, Learning & Experiences | Society for Marketing Professional Services

“Dan Gingiss recently presented on remarkable customer experiences at our national conference.  Dan’s presentation literally inspired our teams to create highly attainable, immediately actionable, delightful experiences for our guests.  We received feedback from many attendees that Dan’s session was one of the highlights of our entire conference.”

Deb Mattes
VP, Property Management | Starwood Retail Partners

I have never seen a business speaker get a standing ovation from our group until Dan spoke to them about Customer Experience. He laid out a ton of principles in a relatable and funny way that got our sales reps thinking more deeply about the experiences that they give their customers.

Lindsay Pross
Event & Travel Manager | Benco Dental

“Dan’s keynote was not only engaging, but extremely relevant no matter what your role is at your company. He left the audience not only EXCITED about customer experience, but also empowered to make CX a priority in their day to day activities. He had so many great examples and his energy and passion for CX are infectious!”

Beth Ingebretson
Marketing Communications Manager | Avtex