“He left the audience not only EXCITED about customer experience, but also empowered to make CX a priority.”

Beth Ingebretson
MarCom Manager | Avtex

“Great job! Your breakout session rating was 5/5 overall. Excellent presentation
– engaging and practical.”

Chiara Travisano
INBOUND | Operations

“One of the brightest minds on the topics of customer experience, social media
and digital experience.”

John R. DiJulius III
President, The DiJulius Group

“Great job! Your breakout session rating was 5/5 overall. Excellent presentation – engaging and practical.  Thank you for being a speaker at INBOUND.”

Chiara Travisano
INBOUND | Operations

“The business world has changed forever and if you are not proactive, your brand is going to be history. Gingiss details exactly how to stay significantly ahead of the pack. Winning at Social Customer Care couldn’t be more timely and relevant. Every management team needs to read and create a social media strategy plan around the 8 Steps to Winning at Social Customer Care.'”

John R. DiJulius III
Author of The Customer Service Revolution