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Shep Hyken

When it comes to customer experience, you have to ‘be amazing or go home.’ And that’s exactly what Dan Gingiss has accomplished with his new book, The Experience Maker. This will become your go-to resource for creating amazing experiences for your customers, and then watching as they tell everyone about it. Dan’s professional background, remarkable storytelling, and practical advice makes this your must-read CX book!

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Let Dan inspire your team to adopt a new culture full of Experience Makers.

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