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Get More Customers
Without More Selling

The Experience Maker™ is the only program of its kind to deliver the CX knowledge needed to transform any company into a customer-centric powerhouse full of raving fans.

How It Works:

The Experience Maker e-learning course includes 6 on-demand classes totaling more than 4 hours worth of content that your employees can watch at their convenience.

They’ll learn each step of my proprietary methodology for creating remarkable customer experiences and how to apply them at your organization.

Combining more than 20 years in marketing and customer experience with dozens of interviews with leading companies, I have compiled the best practices from the world’s best companies into a system called WISER that is easy to learn and easy to implement. Each class will cover a different letter of the WISER acronym.

Your team will learn how to:

  • Transform your organization’s brand voice to be Witty and memorable.
  • Create an Immersive customer journey.
  • Add social elements to experiences to make them easily Shareable.
  • Re-think ordinary experiences and elevate them to Extraordinary.
  • Become more Responsive to your customers.
  • Plus: Best practices for listening to customers and becoming a social care leader.

Money Back Guarantee!

You pay only for the licenses you need, and if you aren’t happy, you don’t pay.


Stop waiting for things to improve on their own. We both know that is unlikely to happen. This is the catalyst you’ve been looking for to take your company’s customer experience to the next level. Start keeping more of your loyal customers so you can stop selling!

Book a Strategy Session  With Dan

Talk to Dan to see if The Experience Maker Masterclass a good fit for your organization
Schedule a free 30-Minute Mini Strategy Session.