Metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), retention/churn, and Customer Lifetime Value are key. Learn more by reading this blog post.
Metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), retention/churn, and Customer Lifetime Value are key. Learn more by reading this blog post.
Metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), retention/churn, and Customer Lifetime Value are key. Learn more by reading this blog post.