Workshops

Any of Dan’s keynotes and The Experience Maker™ course can be adapted into a half- or full-day interactive workshop for your team.  

Topics include:

  • How a remarkable customer experience can be your best sales and marketing strategy.
    Target: Executives and practitioners in any customer-facing department.
  • Designing a digital customer journey.
    Target: Digital marketers, web teams, IT
  • How to get more people talking positively about your brand on social media and how to follow up when they do.
    Target: Leaders and practitioners in marketing, social media, CX.
  • Winning at social customer care.
    Target: Leaders and practitioners in customer service, CX, social media.
Customize Your Workshop

Why Hire Dan?

Whether Dan is consulting, coaching, delivering a keynote, or designing a workshop for your company, he combines thought leadership with actionable insights.

When you work with Dan, you get:
  • Personalized consulting to determine practical customer experience improvements.
  • Real results through increased sales and retention.
  • Methods to identify and fix customer pain points and failed hand-offs.
  • New opportunities to deliver a remarkable CX experience.
  • More customers talking positively about your brand.

Today’s savvy customers are demanding an extraordinary experience from every company, and that is exactly what Dan can deliver for your company.

Contact Dan

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