Dan Gingiss brings the fire back to teams in his engaging keynotes on Customer Experience. He spent 20 years leading Fortune 500 companies in marketing and customer experience and now helps audiences discover how they can be the experience maker in their organization each and every day.See Dan's Speaker Reel ►
Dan Gingiss brings the fire back to teams in his engaging keynotes on Customer Experience. He spent 20 years leading Fortune 500 companiesin marketing and customer experience and now helps audiences discover how they can be the experience maker in their organization each and every day.See Dan's Speaker Reel ►
Dan helps organizations that are struggling to retain their customers because of what he calls the “leaky bucket,” where there’s so much focus on bringing in new customers that no one notices the customers who are leaving. Many of those same companies are stuck competing on price or product when they should be competing on something that isn’t copyable – customer experience. He teaches audiences that a remarkable customer experience is actually the best sales and marketing strategy.
As someone who spent 20+ years in leadership positions at McDonald’s, Discover Card, and Humana, Dan knows what it takes to turn customer experience into a competitive advantage because he’s been there.
After experiencing one of his keynotes, audiences feel empowered to immediately make simple, practical, and inexpensive changes in their organization to create the kinds of experiences that their customers want to share. The result is more customers, who stay longer, spend more, and refer their friends and colleagues.
Dan has spoken all around the U.S. and internationally, and is currently scheduled to speak in Chicago, Las Vegas, Orlando, Phoenix, Boston and more!Talk to Dan
“One of the brightest minds on the topics of customer experience, social media
and digital experience.”
President, The DiJulius Group
Competition is tougher than ever. Competing on price is a loser’s game, and competing on product is getting harder and harder as almost everything is becoming commoditized.
So what’s left? The answer is customer experience, and The Experience Maker will show you exactly how to create remarkable experiences that will be your best sales and marketing strategy.Order Now
Ready to take your customer experience to the next level and become The Experience Maker at your business? We live and breathe CX and want to teach you and your team to do the same! Start by taking our simple, fun, and FREE 10-Day CX Challenge. Grab the team!Take The Challenge