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Trusted by leading brands who have worked with Dan to transform customer experience.

Customers today have endless choices.
So why should they choose you?

Top Customer Experience Keynote Speaker
Dan Gingiss, CSP®

Turn Every Employee Into
The Experience Maker™

Customer experience isn’t a multi-year, multimillion-dollar transformational project. It’s a series of little things that are simple, practical, and inexpensive. And those little things add up to big business impact. It starts with each employee asking: 

How is what I’m doing going to affect the customer?

How can I make our customers’ lives better today?

It sounds simple, but the status quo isn’t going to get you there. You need a strategy. You need inspiration. And you need to get everyone on board from the CEO to the custodian, and everyone in between. So where do you start?

The short answer: You need a CX keynote from Dan Gingiss!

The longer answer is that you need to create a culture of Experience Makers that are WISER than the competition. Experience Makers are focused on the customer with everything they do, creating customer experiences that are:

The WISER methodology is like a secret recipe for customer experience success, except it’s not secret, and you don’t need a Michelin-star chef to pull it off. It’s a simple, proven framework to turn every employee into an Experience Maker.

🚫 Before WISER:

  • You’re stuck competing on price and product, fighting for attention in a crowded market.
  • Your customers leave, and you don’t know why. (This is called a “leaky bucket”.)
  • Employees treat CX like someone else’s problem (which means no one owns it).

After WISER:

  • You stand out for all the right reasons – your customer experience.
  • Customers stick around because they love doing business with you.
  • Employees get excited about delivering experiences worth sharing.

Join the brands already transforming customer experience with Dan Gingiss.

Dan’s keynote dates fill up fast – grab yours before someone else does!

Of the thousands of audience members who have attended Dan’s keynotes, 99% found the experience valuable, 96% said they wanted to another of Dan’s talks, and they rated him as Fun (96%), Relevant (95%), Inspiring (94%), Actionable (94%), and Educational (94%). See why clients and audience members rave about Dan – read more testimonials here.

See Dan’s Speaking Reel

Watch Dan in action – this is what your audience will experience!

Treat your organization to a Dan Gingiss keynote experience that is every event planner’s dream. 

Dan Gingiss creates an experience for his clients that is the highest example of everything he advocates in his keynotes. He delivers incredible value by sharing simple techniques to eliminate customer pain points and consistently create memorable experiences. 

Dan’s fast-paced, energetic presentation style is more than just an hour-long sugar high. He creates a transformative, enduring experience for the audience with clear takeaways they can begin using the very next day.

Every day without The Experience Maker is a missed opportunity to keep more customers, improve loyalty, and stand out in your industry.

Your audience deserves a keynote that inspires and delivers results. Let’s make your event unforgettable – explore Dan’s keynotes & workshops.

Dan Gingiss Reveals the Secrets of Customer Experience

What sets great brands apart? Keynote speaker and author Dan Gingiss shares his proven strategies for creating unforgettable customer experiences in CXO Magazine. From the power of small moments to the role of AI in CX, his insights will inspire you to rethink how you connect with your customers.

Don’t miss this chance to learn from one of the top minds in the game! Read the full article in CXO Magazine.


Let’s talk about your event.

We’ll ask about the date, number of attendees, and your goals.
BONUS: Get a free signed copy of Dan’s book.

Or just give us a little info and we’ll get back to you lickety-split! Want even more choices? Email Dan at dan@dangingiss.com or call (508) BOOK-DAN (266-5326). We make the experience easy!