One small action each week.
Remarkable customer experiences all year long.
Your customers don’t remember transactions — they remember experiences. The CX Challenge gives you and your team a simple, practical way to keep that top of mind, every week.
Each 90-second video delivers one actionable idea you can implement right away — no massive projects, no big budgets, just small changes that add up to remarkable results.
Start today with a FREE month below (4 videos), then keep the momentum going with the full 52-week CX Challenge Masterclass. Bundle it with Dan’s keynotes or workshops for a year-long program that inspires and sustains change.
Grab the team and accept the challenge!
Each short video gives you one simple, practical idea to improve CX right away. Quick to watch, easy to apply, and powerful when put into action.
01
Celebrate Customer Successes
This week you’ll see how celebrating your customers’ wins can transform loyalty, inspire referrals, and turn ordinary success stories into your most powerful marketing tool.
02
Conduct a Competitor Analysis
Discover why looking at your competitors through your customers’ eyes can reveal gaps, spark innovation, and keep you one step ahead.
03
Create a Customer Feedback Board
Learn how one simple tool can turn raw feedback into a roadmap for improvement — and give customers proof you’re really listening.
04
Create an Employee Recognition Program
See how celebrating employees who deliver great CX builds momentum, boosts morale, and keeps everyone focused on what matters most: the customer.
There’s more where this came from! Sample the CX Challenge for a month with 4 videos, then Contact Dan to upgrade to the full year masterclass containing 52 videos.
Don’t let the energy from your event fade. Keep the momentum going with the 52-Week CX Challenge™ Masterclass — a year-long program that turns inspiration into weekly action. Each week, your team receives a short, engaging video presenting a new CX Challenge. These aren’t just ideas — they’re practical, low-cost initiatives that drive immediate impact.
From rethinking customer touchpoints to building a culture of empathy, every challenge helps break down silos, spark collaboration, and keep customer experience front and center. In just a few minutes each week, your employees gain confidence, skills, and a CX mindset that drives measurable results.
This isn’t training. It’s transformation. Ready to take the challenge?
* Contact Dan to purchase the full 52-week CX Challenge Masterclass! Also available as part of a package including keynote speaking and CX workshops.
