Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing. Dan doesn’t just talk about experiences. He creates an experience for your audience and delivers clear takeaways that they can put into action the very next day.
See Dan's Speaker Reel ►For 20+ years, Dan led marketing teams in nearly every marketing channel — from direct mail to email to social media. He also served in multiple customer service and customer experience leadership roles. Dan combines his professional experience at brands like Discover, McDonald’s and Humana with tons of real-life examples from B2C and B2B companies of all sizes to recommend actionable, profitable CX solutions.
Many customer experience speakers and consultants have never actually experienced life “in the trenches” at a company. Dan understands those dynamics and challenges and provides unique credibility, including leading a team that won the J.D. Power Award for Customer Satisfaction.
He’s a customer experience speaker who’s got the professional credentials, but he’s also a fun-loving human who is passionate about creating a remarkable experience wherever he goes.
Some fun facts about Dan Gingiss:
But wait, there’s more…
Dan is a sought-after commentator on all things marketing, social media, customer experience and customer service. His Fortune 300 professional experience and independent client work have equipped him with the knowledge and insights to educate others in the field.
See MediaLet’s face it: Competition is tougher than ever these days. Competing on price is a loser’s game — just ask the
two gas stations across the street from each other. And competing on product is getting harder and harder as
almost everything is copyable — just ask your favorite ride-share company.
So what’s left? How can companies stand out in a crowded marketplace that is constantly evolving?
The answer is customer experience, and Dan’s new book will show you exactly how to create remarkable experiences that will become your best sales and marketing strategy.