From conversations with dozens of business leaders and his own real-world experience at multiple Fortune 300 companies, Dan Gingiss has developed a series of best practices called “8 Steps to Winning at Social Customer Care.”
Learn how to:
Learn how top brands are “winning” at customer service in social media, and understand the tools for you to do the same at your company.
As Featured In:
– Top 100 Best Customer Service Books of All Time by BookAuthority
– 21 Must-Read Customer Experience Books in 2021 by LitmusWorld
– 10 Customer Experience Books Every CXO Should Read by Ozonetel
– 50 Best Customer Care Resources on SupportBee
– Top Ten Business Books for 2017 by Shep Hyken on Forbes
– 9 Social Media Books to Add to Your Bookshelf by Melanie Deziel on Inc.
– 9 Books to Help Unlock Awesome Social Media and PR on Small Business Trends
– Top 20 Business Books Published in 2017 on CEO World