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Dan’s Most Requested Keynote For Associations:

Elevating Your Association’s Impact: The Power of Customer Experience.

Association keynote speaker Dan Gingiss

In today’s dynamic landscape, association executives face unprecedented challenges. The age-old strategies of price competition or product differentiation are proving less effective by the day.

Associations must ask themselves: How can we stand out in a constantly evolving marketplace?

Join us for an enlightening keynote session tailored exclusively for associations, featuring customer experience expert and former Fortune 500 executive, Dan Gingiss. Discover how the customer experience paradigm can serve as the ultimate differentiator for your association and your members’ businesses, creating a competitive edge that cannot be copied.

Walk away from this keynote session inspired with practical tools to strengthen your association’s connection with its members while simultaneously empowering them to become The Experience Maker at their business. And Dan Gingiss doesn’t just talk about experience, he creates one for the audience, ensuring an engaging and transformative experience for all.

Key takeaways:

  • Unlock the Dual Power of Customer Experience: Explore how prioritizing customer experience can elevate both your association’s reputation and your members’ businesses in a crowded market.
  • Implement a Proven 5-Step Framework: Learn a straightforward approach to creating remarkable, shareable experiences that resonate with your association’s members and empower them to enhance their own customers’ experiences.
  • Draw Inspiration from Real Success Stories: Gain actionable insights from a plethora of organizations across industries that have harnessed these cost-effective, practical strategies, benefiting both their associations and their members’ businesses.

Identifying that perfect association keynote speaker for your event can be a challenge.

If you’re like other meeting professionals, you’re likely looking for:

  • Someone with the credibility of real-world professional experience
  • A unique storyteller who truly engages an audience
  • Someone who can entertain an audience while educating them
  • A visionary thought leader with something new to say
  • Actionable takeaways that audience members can begin implementing immediately

Not all association keynote speakers check all of those boxes, but Dan Gingiss does.

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Association keynote speaker Dan Gingiss

Before Dan became a full-time professional keynote speaker, he spent two decades getting things done in Corporate America.

And now he brings that wealth of experience to you and your association audience.

Watch Dan's Speaker Reel

In today’s competitive world, the difference between winners and losers lies in not just how many customers you gain, but how many you keep.

It can seem impossible to grow when you are always trying to fill a “leaky bucket.”  Instead of spending more and more money acquiring new customers, the best option for growth is to create remarkable experiences every day, for both your customers and employees. 

Think of the relationship between employee experience and customer experience as an infinity symbol (∞). When employees are happy, they better serve customers, thereby making those customers happy. 

When customers are happy, it makes employees’ jobs more fun and satisfying, thereby making them happy too. It’s a continuous process that can build on itself, which is why companies known for a great customer experience are also known as being great places to work.

Unfortunately, the inverse is also true. We can’t expect employees to provide a great experience for customers if they don’t know what makes a great experience. And there’s no question that difficult customers make employees’ jobs harder and more frustrating.

Thankfully, there are simple techniques to eliminate pain points and create memorable experiences for both customers and employees. And Dan doesn’t just talk about experience; he creates an experience for the audience while teaching them to do the same for their customers.

Audience members will leave inspired with lots of simple, practical, and inexpensive customer experience ideas that they can begin implementing the very next day.

Dan Has Worked With Many Associations, Including:

  • Bowling Proprietors’ Association of America (BPAA)
  • Building Service Contractors Association International (BSCAI)
  • Career Education Colleges and Universities (CECU)
  • Florida Association of Postsecondary Schools and Colleges (FAPSC)
  • Florida REALTORS Association
  • International Carwash Association (ICA)
  • International Spa Association (ISPA)
  • Meeting Professionals International (MPI)
  • Marine Retail Association of the Americas (MRAA)
  • Society for Marketing Professional Services (SMPS)
  • Society of Consumer Affairs Professionals (SOCAP) – U.S. & Australia
  • Technology & Services Industry Association (TSIA)
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Association keynote speaker Dan Gingiss
Association keynote speaker Dan Gingiss

How To Book Dan Gingiss, Association Keynote Speaker

1. Let’s Talk

Contact Dan and his team to share details about your event and to check his availability.

2. Reserve Your Date

Lock in your date with a deposit, and get ready to promote your event!

3. Consultation

Dan will schedule a pre-event consultation with your event planner to go over meeting details and logistics.

4. Event Day

Dan comes prepared and will arrive early to perform sound checks, get familiar with the venue, and meet your team! He’ll also be available for the full day if desired.

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Book a Discovery Session  With Dan

Talk to Dan to see if he’s a good fit for your event or company meeting.
Schedule a free 30-Minute Keynote Inquiry Call.