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    14 Books To Elevate Your Customer Experience In 2022

    Here are 14 customer experience books that we featured in 2021 on the Experience This! Show, along with each author’s words about why the book deserves a spot on your bookshelf.

    Business Books on a Bookshelf

    10 Customer Experience Books Worthy of Discussion

    One of the featured segments on the Experience This! podcast is called Book Report, where we feature an important customer experience or customer service book and share it in a unique way. Instead of recording an interview with the author