The Experience Maker

How to create remarkable experiences that your customers can’t wait to share

Step 1

Buy the book from your favorite bookstore.

“Dan Gingiss has found the secret to building a company that breaks through the competition. In The Experience Maker, Dan lays out the blueprint for standing out and succeeding in business today by winning with customer experience. Stop competing and start creating remarkable experiences one customer at a time. This is a book that needs to be shared over and over again. Bravo, Dan Gingiss, for paving the way for the future of customer experience.”

 – Jesse Cole, owner of The Savannah Bananas and author of Find Your Yellow Tux

Step 2

Tell us where to send your bonuses


When You Order Now

Access These Bonuses

Bonus 1

Exclusive Workbook

Get access to the exclusive TEM Workbook to help you get a head start on implementing remarkable experiences into your customer journey.

Bonus 2

Coffee Chat with Dan

Join Dan for a 60 min “ask me anything” virtual chat where he’ll dive deeper into teaching concepts from the book. 

Bonus 3

Free E-Book Edition

We will send you a free digital copy of The Experience Maker so that you can start creating remarkable experiences right away!

Let’s face it… Competition in
business is getting tougher by the day.

The wonderful thing that is “the Internet” has made it easier than ever for people to start businesses online. That’s a good thing! But because it’s so easy to create a business, there’s more competition than ever, in every industry. Which isn’t always a good thing. Saturation can be very unforgiving in any niche.

And if you don’t differentiate yourself, you will lose!

Having all those competitors is almost like a ticking time bomb – it’s only a matter of time until they steal your customers.

And the timer is always tick, tick, ticking away.

You’ve got to find a way to stand out from the crowd. Something that makes you different from those hundreds or thousands of rivals.

You need an amazing and memorable customer experience!

The kind of experience that causes your customers to think “oh WOW, this company is something else!” every time they buy from you.

The same type of experience that makes your customers loyal to you and only you, that keeps them coming back time and time again, and that turns them into your own free marketing team.

Is that possible? Does that exist? Yes, and yes, I’m living proof of it.

Hi, I’m Dan Gingiss.

Allow me to introduce you to my new book “The Experience Maker”…

Over the years of working as a customer experience coach, I’ve noticed that most businesses have what I call a “leaky bucket”.

They spend all their time, energy, and money on acquiring new customers at the expense of their existing customers that got them to that point. Without those existing customers, there is no business!

So, why not focus those same resources on providing your existing customers with a remarkable experience? I’m telling you when you do this, your customers will become your best marketers and plug that “leaky bucket” of yours by helping you acquire new customers.

In my book, The Experience Maker, I will show you exactly how to do this in your own business, so you can stop “leaking” and start WOW-ing your customers, new and old.

You'll Learn:

You’ll Also Receive:

A bonus chapter where I examine the effect of the COVID-19 pandemic on customer experience, so you can learn from the brands that thrived and be more prepared for any future pandemics that may be lurking.

And throughout the book, I’ll show you examples of how these concepts and strategies for customer experience have revolutionized businesses in the real world.

Just click that shiny and very appealing button below to order your copy of “The Experience Maker” while there are still copies available.

I promise you it’ll be one of the best decisions you will ever make for your business’s success.

-Dan Gingiss

Check Out This Testimonial About The Experience Maker

Need a bunch of copies?

Purchase The Experience Maker in bulk and receive special bonuses created specifically for large corporations and small businesses! Enjoy amazing perks that include keynotes, coaching, courses, gift boxes, guest appearances on my show, and more!

Or just head to for discounted copies and free shipping! 

The Experience Maker Preview

Reviews of The Experience Maker

Dan Gingiss is an international keynote speaker and customer experience coach with 20 years of professional experience delighting customers.

He has held leadership positions at three Fortune 300 companies – McDonald’s, Discover, and Humana.

Dan is also the author of Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, the host of the Experience This! Show podcast, and a former contributor to Forbes.

In his personal life, he’s a huge Chicago Cubs fan, a licensed bartender, and a pinball wizard.

The Experience Maker

Seriously, you won’t regret it!