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Welcome to Little CX Ideas™

This AI-powered interface features exclusive access to all of The Experience Maker’s content: books, blogs, podcast episodes, videos, and more.

Try asking it to provide some simple, actionable customer experience ideas for your industry! Available free for a limited time. PRO version coming soon.

Get Your Own Little Book of Little CX Ideas

We can create a customized “little book” for your industry, association, franchise, or company – including your logo. It’s a great keepsake for all of your employees and a solid start to creating a customer-centric culture. Contact us and ask about adding a hands-on workshop to your next event where your own team generates ideas that can be converted into a book.

Click on the arrow above to flip the pages of the book.

Other Books By Dan Gingiss

If you like Little CX Ideas, you’ll love Dan’s other books! Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share and Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media. 

Dan details how your business CAN compete on customer experience when you create a remarkable experience for your customers. They will become your best marketers and salespeople.

The result is more customers, who stay longer, spend more, and recommend your company to others.

The Experience Maker™

Customer experience content for forward-thinking businesses

Actionable tips, valuable content and exclusive insights on how companies are creating remarkable experiences to stand out from the crowd.