This is NOT just another newsletter...

Don't miss out on customer experience content and insights to help you stand out from the competition! You can unsubscribe any time, but you won't want to!

    digital camera - amazon customer experience

    The Amazon Customer Experience Remains Elusive To Other Retailers

    Why does everyone talk about Amazon’s customer experience? It’s both because Amazon is so good, and others just don’t measure up. It was 9 a.m., two hours before my weekly live show and I realized that the connector cord I