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Insights to Take Your Customer Experience toThe Next Level

We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!

personalization

Digital Experience

How to Tackle Personalization in Digital and Non-Digital Channels

I recently sat down with Amber Armstrong — CMO at LivePerson — to discuss how her company is tackling personalization across multiple digital and non-digital channels. We also dove into…

Dan Gingiss

5 min read

Customer Experience

Here are 4 Customer Experience Trends to Focus on in 2022

(This post, written by Dan Gingiss, originally appeared on the GetFeedback blog.) We are in unprecedented times. Customers are more demanding, employees are working remotely or even resigning entirely, and…

Dan Gingiss

5 min read

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BringThe Experience Maker™

To Your Next Event

Event planners love working with Dan because he’s easy to partner with and guaranteed to wow your audience. Audiences love him because his strategies are simple, actionable, and fun. Book Dan and give your attendees a keynote they’ll talk about long after the event.

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