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Customer Experience

The Best Business Books (And Some Board Games)

Customer service books

In order to encourage people to #stayathome during the COVID-19 pandemic, I’ve compiled a list of my favorite books, board games, and household necessities for you to peruse.

I’ve launched my own Amazon Storefront which will be continually updated. Please note that I receive a (very) small commission every time you make a purchase — thanks for helping your friendly neighborhood keynote speaker during this difficult time! — but your prices are not affected. If you have any suggestions for additions to the Storefront, please contact me. Thank you!


Best Customer Service books

Best Customer Experience books

Best Business books

Best Marketing and Social Media books

All of the Books featured on the Experience This! podcast

Best Family Board Games






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