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Neal Schaffer – Book

Finally – a book on social customer care that is both applicable and uniquely insightful! Dan is a master of spelling out how your brand can win in the often-confused space of social customer care. Full of case studies and gushing with his own unique expertise and experience in the space, this is one book that will propel your brand to greatness in social.

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Let Dan inspire your team to adopt a customer-centric culture where everyone can be The Experience Maker.

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