We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
Customer Experience
Customer advocacy is when customers help promote your business – either by referring their friends, or through word-of-mouth and online […]
Events
There has been a noticeable shift in the events industry towards sustainability. As concerns about climate change and environmental impact […]
CX Examples
People who attend events and conferences have long expected a memorable experience, featuring smart speeches and presentations, some nourishment, and […]
Customer Experience
AI and customer experience are already working hand-in-hand, and there’s plenty more to come. In a world marked by vast […]
Customer Experience
Fraud prevention and data security are of critical importance to both companies and customers, meaning they play a big […]
Customer Experience
There are two popular yet contrasting philosophies when it comes to improving customer experience. Eliminating negatives focuses on identifying and removing […]
Dan Gingiss is a customer experience keynote speaker who helps unlock your team’s potential by fostering a culture of remarkable experiences.