We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
General Business
With so much confusion about retailers closing, then reopening, then re-closing, it’s difficult for the industry to stay top-of-mind with […]
Customer Experience
The COVID-19 pandemic affected virtually every business in the world. Crisis plans and business continuity plans were ripped up by […]
General Business
Toilet paper. Paper towels. Clorox wipes. Hand sanitizer. Masks. These are all items that have been in short supply at […]
Customer Experience
Companies are competing against innumerable pieces of content bombarding our prospects and customers every single day, making it very difficult […]
Customer Experience
In order to encourage people to #stayathome during the COVID-19 pandemic, I’ve compiled a list of my favorite Books […]
General Business
Normally when we hit the mid-year point, we’re thinking about how to finish off the year strong and even begin […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.