We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
Employee Experience
Now that most companies have settled in to the new reality of having employees work from home, managers are […]
General Business
Normally when we hit the mid-year point, we’re thinking about how to finish off the year strong and even begin […]
Customer Experience
It’s hard to believe that only three weeks ago I was giving the third of three keynote speeches in March. […]
Events
There’s a lot going on in the world, but as my grandmother used to say this, this too will pass. […]
General Business
Each weekend, I look forward to some quiet time to work on writing Book Number Two (no, that’s not the […]
Customer Experience
A growing number of companies are installing a Chief Experience Officer (CXO) into the C-suite, with responsibility for every facet of the […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.