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Customer Experience
Here’s a look back at the most popular customer experience articles of 2021 from The Experience Maker blog, as voted on by your eyeballs!
Customer Experience
Here are 14 customer experience books that we featured in 2021 on the Experience This! Show, along with each author’s words about why the book deserves a spot on your bookshelf.
Customer Experience
You’ve likely caught a smell that took you back to a memory, a time, or a place. Scent is powerful […]
Customer Experience
How do you create a Shareable customer experience? It doesn’t happen by accident.
Customer Experience
As we enter another season of giving thanks, let’s take a moment and appreciate the good things in life. Thanksgiving […]
General Business
Kim Newton spent more than 20 years at Hallmark, with the last two-plus years leading customer experience. She is now […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.