We live and breathe CX and want to teach you and your team to do the same! Check out Dan’s blog to stay up-to-date on all the latest news, trends, and practices in CX!
Digital Experience
You don’t need to be in the movie, video game, or software industry to employ Easter eggs. Fun little surprises can be hidden anywhere in your customer experience too.
Customer Experience
A growing number of companies are installing a chief experience officer (CXO) into the C-suite, with responsibility for every facet […]
Customer Experience
Product delivery, also known as the “last mile” in retail, is often the most complex part of the transaction because […]
Events
Events marketing and attendee experience have become one and the same. After all, the best way to market an event […]
Customer Experience
Remember how Forrest Gump liked to quote what his “mama always said”? Well my mama always said: Be aware of […]
Employee Experience
In happened once a quarter but nobody knew when it would be, and that was part of the fun. Employees […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.