Customer Experience
What makes a customer experience remarkable, or literally, worthy of remark? After all, that’s what word-of-mouth marketing is, right? It’s […]
Customer Experience
Guest Post by Jay Purohit In the short time since the outbreak of COVID-19, the world has been overwhelmed and […]
Customer Experience
Do I need a business coach? It was a question I asked myself many times after becoming a solopreneur in […]
Customer Experience
The COVID-19 pandemic has affected virtually every business in the world. Crisis plans and business continuity plans were ripped up […]
Customer Experience
Safety has long been considered a core human need, and with continuing fears about the COVID-19 pandemic worldwide, safety has […]
Customer Experience
We are in unprecedented times. Even the best crisis and business continuity plans are likely being tested right now. Some […]