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Customer Experience
Do I need a business coach? It was a question I asked myself many times after becoming a solopreneur in […]
General Business
With so much confusion about retailers closing, then reopening, then re-closing, it’s difficult for the industry to stay top-of-mind with […]
Customer Experience
The COVID-19 pandemic has affected virtually every business in the world. Crisis plans and business continuity plans were ripped up […]
Customer Experience
Safety has long been considered a core human need, and with continuing fears about the COVID-19 pandemic worldwide, safety has […]
General Business
Toilet paper. Paper towels. Clorox wipes. Hand sanitizer. Masks. These are all items that have been in short supply at […]
Customer Experience
We are in unprecedented times. Even the best crisis and business continuity plans are likely being tested right now. Some […]
Dan Gingiss is a customer experience keynote speaker who creates a remarkable experience for audiences while teaching them to do the same for their customers.